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30-DAY MONEY BACK GUARANTEE
We love our products and we're sure you will too! That's why we offer a 30-day money-back guarantee.
If the product doesn't meet your expectations, you can easily return it for a full refund.
FAQ
Find answers to common questions about shipping, returns, and orders.
We offer a hassle-free 30-day return policy. Items must be unworn, in their original packaging, and with tags attached. Please contact support@thechloemelbourne.com to start a return.
All orders are processed within 1-2 business days. Standard shipping within Australia takes 3-7 business days. Express shipping is also available at checkout.
Currently, we specialize in deliveries across Australia. Please sign up to our newsletter to receive updates when we expand shipping to other regions.
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal for a secure checkout experience.
As soon as your order is shipped, you will receive an email confirmation with a tracking link so you can follow its journey.
If you need to make changes to your order, please email support@thechloemelbourne.com as soon as possible. Once the order has been processed for shipping, we cannot guarantee cancellations or changes.


